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Phone: (601) 605-5353
579-B Hwy 51 North, Ridgeland, MS 39157
Mon-Fri: 9:30am-6pm (CST) | Sat: 9:30am-4pm (CST)

FAQ

1) What is an FFL?

A “FFL” is a Federal Firearm License.
All firearms sold to individuals online must be shipped to a local FFL holder who will then have you fill out your ATF Form 4733 upon approval the gun will be transferred to you.

2) How do I arrange to have a local FFL handle my transfer?

You can simply choose a local FFL Please let us know who you have chosen. We will then Fax or Email our FFL to them, transfer fees vary so please contact your chosen FFL for there exact fee.
Fax # 601-605-5354
.

3) Can you ship my firearm direct to me at my home or office?

No, all firearms can not be shipped direct to your home or office, only to a verified FFL holder.
Firearms can not be shipped direct to your home or office, only a verified FFL holder.

4) Why does my Customer and Billing Information have to match?

Your Customer and Billing information have to match, no one can pick up the firearm but you the actual purchaser. No one can order, pay for, or accept transfer of a firearm except you, the actual buyer. Before confirming your order, please verify your information is correct, credit card number, expiration date(3 or 4 digit code on back).
If you are to purchase a gift for someone, please call Gold N Guns direct, then the person you are purchasing the gift card for can apply the gift card code to their account under here name.
Regarding credit card billing address and shipping address, if any of these items are incorrect, your order will not process and you will not receive an order confirmation.

5) Do we price match?

We do not price match.

6) We do not accept Paypal for Firearms or ammunition. Paypal refuses to precede payments for firearms or ammunition. Per there website.

7) Firearms ship within 3 to 5 business day of completing my order?

However our goal is always to ship ASAP.

8)I just received my New firearm and it look’s used, as if it was fired?

All firearms sold as New are in fact New in box as received from the manufacturer or distributor and include new manufacturer’s warranty…no exceptions. New firearms are fired at the factory and may show some residual powder or marks on the revolver cylinder.
Used factory certified, certified pre-owned, show guns in ant other condition than new in box will be marked as such on the website.

9) Shipping & Returns

Returns are allowed on items that are Factory Defect and they must be reported to Gold N Guns within 3 days of receipt of item.
Choice of a full refund or replacement item (s) however, we do have a couple simple requirements for processing a return.

It is solely the customer’s responsibility to thoroughly inspect the firearm (s) at the FFL prior to accepting the transfer. If there is a noticeable defect the transfer and we will arrange to have the firearm returned to us, at our expense, and issue the customer a full refund or replacement firearm if available. If the customer accepts the transfer from the FFL, we can then only refer the customer to the manufacturer for warranty consideration.

Any item other than a Gun or Rifle  found to be defective please contact us ASAP (601-605-5353) and we will arrange a return shipping label at our expense and will refund or exchange the item as per your request.